At S2R Lifecare (https://www.s2rlife.com), we strive to ensure your complete satisfaction with our products. If you are not entirely happy with your purchase, we offer a hassle-free return process. Please review our policy below for details on eligibility, timelines, and procedures.

1. Eligibility for Returns

  • Products must be returned within 30 days of delivery.

  • Items must be unused, unopened, and in their original packaging with tags/labels intact.

  • Proof of purchase (order number/invoice) is required for all returns.

2. Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

  • Opened or used personal care products.

  • Products without original packaging or damaged seals.

  • Items marked as “final sale” or “non-returnable” at the time of purchase.

3. Return Process

To initiate a return, follow these steps:

  1. Contact Us – Email us at [email protected] with your order number and reason for return.

  2. Return Approval – Our team will review your request and provide a Return Authorization (RA) number if eligible.

  3. Ship the Item – Pack the product securely, include the RA number, and ship it to the address provided.

  4. Refund/Exchange – Once received and inspected, we will process your refund or exchange within 7-10 business days.

4. Refund Method

  • Refunds will be issued to the original payment method used during purchase.

  • Shipping charges (if applicable) are non-refundable unless the return is due to a company error.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. We will arrange a free replacement or refund upon verification.

6. Exchanges

Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund instead.

7. Contact Us

For any questions regarding returns, please contact:
📧 Email: [email protected]
📞 Phone: +91 80102 10500
📍 Address: 305, Third Floor, Nehru Complex, Pandav Nagar, Patparganj Road, Delhi – 110092

Thank you for choosing S2R Lifecare! We appreciate your trust and are committed to providing you with the best service.

🔗 Website: https://www.s2rlife.com